IT Business Partner / Analyst Sales & Operations

Your role:

  • Lead the requirements engineering process for assigned projects and change requests
  • Guide key users and stakeholders in the definition of their needs and requirements
  • Plan, prepare and lead meetings with key users and project teams
  • Document issues, action items, user requirements, or deliverables from project meetings
  • Draft Business Requirements and Functional Requirements documents
  • Draft Business Cases documents as per the PMO methodology
  • Support the Project Manager in the definition of project’s scope, planning and effort
  • Perform AS-IS and TO-BE analyses of business processes and applications
  • Model business process flows and context diagrams
  • Ensure alignment of requirements across all stakeholders
  • Review Technical Requirements with technical teams (internal and external)
  • Ensure functional coordination of implementations (internal and external)
  • Ensure the quality of new features released through structured testing
  • Lead the User Acceptance Tests sessions
  • Draft user documentation
  • Lead the User Training sessions
  • Draft functional documentation and hand it over to the IT Support Team
  • Provide 2nd and 3rd tier application support for assigned application(s)
  • Identify opportunities for business and process improvement
  • Lead relevant actions towards applications stability improvements, including regular interactions with the support and technical teams for problem management and root cause analysis

Your profile:

  • You have at least 3 years of relevant experience in a similar role
  • You have strong analytical and problem-solving skills
  • You are able to effectively prioritize and carry out tasks in a very dynamic environment
  • You are customer oriented, with excellent communication skills, capable to defend your ideas, but open to listen to others as well
  • Proficient with Microsoft office tools
  • Experience in Business Process Modeling
  • Experience in Agile methodologies
  • You are fluent in Dutch and English or in French and English.

SECO offers:

  • Nice colleagues to work with in a dynamic and open working environment, where every talent is given the opportunity to grow;
  • Autonomy in the organisation of your own work;
  • A stable business environment with good remuneration and fringe benefits.
  • Seco 's  new main office is situated in Diegem, easy accessible by car and by public transport and has offices in Brussels, Ghent and Namur.



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